Job Posting: Sales Support

COMPANY:  SIFH Group

JOB TITLE:    SALES SUPPORT

CORE FUNCTION:  Provide Exceptional Service to local customers and sales support to the Sales Department

REPORT TO:  Sales Manager

DUTIES AND RESPONSIBILITIES:-

  • Answer all incoming phone calls dealing with customers and transferring calls to other staff members as needed.
  • Processing of customers’ orders to meet specifications.
  • Organisation of daily deliveries – prepare invoices and driver’s log as well as ensure that deliveries are arranged efficiently.
  • Liaise with Sales Representative to ensure customers’ orders are filled in a timely manner and to their specifications.
  • Assist with filing in the Sales Office.
  • Assist with e-mails and calls to customers about new products or feedback
  • Gather feedback from customers on service and products received from SIFH Group as well as competitors.
  • Assist other departments as necessary to ensure efficient functioning of the company.

CORE SKILLS

  • Good customer service skills
  • Good analytical skills
  • Competent in the use of Microsoft Office especially Word and Excel
  • Understanding of Adagio Inventory and Order Entry System
  • A Team Player

Please send your resume and cover letter to office@paperclipgd.com no later than 5th June 2021.

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