ORGANISATIONAL & INSTITUTIONAL ADVISORY
Building Capacity.
Strengthening Institutions.
We help organisations and institutions strengthen the systems, structures and governance that shape performance.
Explore Our Services
MEET CARLANA
Clear Thinking for Stronger Organisations and Institutions
Paperclip is led by Carlana Charles McGuire, an organisational and institutional strategy advisor with more than a decade of experience working across the Caribbean. Her work spans governance, organisational effectiveness, institutional capacity and workforce strategy, helping organisations understand what is constraining performance and strengthen the systems, structures and decision-making needed to move forward.
Her approach is practical, candid and evidence-informed, with close attention to context. Rather than beginning with a predetermined solution, Carlana works with leaders to clarify the problem, identify the underlying constraints and design responses that are realistic, proportionate and fit for purpose.
Alongside her advisory work, she writes and develops practitioner research on organisational capability, institutional strengthening and the systems through which people, policy and resources are translated into performance, with particular interest in the Caribbean and wider Global South.
For organisations navigating complexity, growth, transition or underperformance, Paperclip helps identify what matters, understand what is getting in the way and build a practical path forward.
Stronger organisations begin with better diagnosis.
Carlana
Founder & Principal Advisor
WHAT WE DO
Stronger Systems. Better Performance.
Organisational Design
We help organisations align structure with strategy and the work that needs to be done. This includes clarifying roles, reporting relationships, spans of control, decision rights and accountability so people understand how work moves, who is responsible for what, and where decisions should sit.
Discuss Your Structure →Governance & Accountability
Paperclip works with boards, leaders and management teams to strengthen how authority, oversight and accountability operate in practice. We review governance arrangements, decision rights, delegated authority, policies and reporting structures so responsibilities are clear, decisions are made at the appropriate level, and accountability is followed through.
Strengthen Your Governance →Compensation & Workforce Strategy
We help organisations make fair, competitive and financially sustainable decisions about pay and workforce needs. Our work brings together compensation analysis, job evaluation, salary structures and workforce planning so reward practices reflect internal equity, market realities and organisational capacity.
Discuss Pay & Workforce Strategy →Leadership & Performance Systems
We help organisations turn expectations into consistent management practice. This includes strengthening leadership capability, clarifying performance standards, improving feedback and review processes, and building systems that reinforce accountability, development and sustained performance.
Strengthen Leadership & Performance →Workforce Sustainability & Continuity
Paperclip helps organisations prepare for workforce risks they cannot afford to ignore. We identify critical roles and knowledge dependencies, strengthen succession and knowledge-transfer practices, and build the internal capability needed to maintain continuity through leadership transitions, growth and change.
Protect Your Organisation’s Continuity →Organisational & Workforce Diagnostics
We provide an evidence-based view of the systems, practices and workforce conditions shaping organisational performance. Our diagnostics identify compliance gaps, operational risks, system weaknesses and areas of misalignment, then translate the findings into clear priorities for improvement.
Diagnose What’s Getting in the Way →PAPERCLIP INSIGHTS
Ideas for Stronger Organisations and Institutions.
Practical thinking on organisations, institutions, governance and the systems that shape performance.
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INSIGHT · ORGANISATIONAL SYSTEMS
The Hidden Cost of Institutional Memory
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INSIGHT · COMPENSATION
Discussing the Caribbean's Compensation Gap
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INSIGHT · FUTURE OF WORK
The Future of Work Includes Caregiving
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STAY INFORMED
Practical Thinking for Stronger Organisations.
Read Paperclip Notes →