ORGANISATIONAL EFFECTIVENESS & INSTITUTIONAL STRENGTHENING
Building Capacity.
Strengthening Organisations.
We help organisations strengthen the structures, systems and leadership practices that shape performance.
Explore Our Services
MEET CARLANA
Clear Thinking for Complex Organisations
Paperclip is led by Carlana Charles-McGuire, a people, systems and organisational strategy consultant with more than a decade of experience working across the Caribbean. She helps organisations untangle difficult workforce questions, strengthen internal systems and make decisions grounded in both evidence and context. Her approach is practical, candid and shaped by the belief that stronger organisations emerge when people, structure and strategy are properly aligned. If your organisation is navigating complexity, growth or change, Carlana will help you identify what matters, understand what is getting in the way and build a practical path forward.
Stronger organisations begin with clearer decisions.
Carlana
Founder & Principal Consultant
WHAT WE DO
Stronger Systems. Better Performance.
Organisational Design
Our work supports organisations to align their structure with their strategy and the work that must be done. This includes clarifying roles, reporting relationships, spans of control and decision-making responsibilities so people understand where accountability sits and how work moves.
Discuss Your Structure →Governance & Accountability
Paperclip works with boards, leaders and management teams to clarify authority, oversight and accountability. We review governance arrangements, decision-making protocols, delegated authority, policies and reporting practices so decisions are made at the right level and followed through.
Strengthen Your Governance →Compensation & Workforce Strategy
We support organisations in making fair, competitive and financially sustainable decisions about pay and workforce needs. Our work brings together compensation analysis, job evaluation, salary structures and workforce planning so reward practices reflect internal equity, market realities and organisational capacity.
Discuss Pay & Workforce Strategy →Leadership & Performance Systems
Our approach enables organisations to translate expectations into consistent management practice. This includes strengthening leadership capability, defining performance standards, improving feedback and review processes, and creating systems that support accountability, development and better results.
Strengthen Leadership & Performance →Workforce Sustainability
Paperclip prepares organisations for workforce challenges they cannot afford to ignore. Our work identifies critical roles and knowledge dependencies, strengthens succession and knowledge-transfer practices, and builds the internal capability needed to maintain continuity through change.
Protect Your Organisation’s Continuity →HR Audits & Diagnostics
We provide an evidence-based view of the policies, practices and systems shaping your workforce. Our audits identify compliance gaps, operational risks and areas of weakness, then translate the findings into clear, practical priorities for improvement.
Request an Organisational Review →PAPERCLIP INSIGHTS
Ideas for Better-Run Organisations.
Practical thinking on people, systems, leadership and the decisions that shape organisational performance.
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INSIGHT · ORGANISATIONAL SYSTEMS
The Hidden Cost of Institutional Memory
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INSIGHT · COMPENSATION
The Caribbean Compensation Gap
The Caribbean Compensation Gap -
INSIGHT · FUTURE OF WORK
The Future of Work Includes Caregiving
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STAY INFORMED
Practical Thinking for Stronger Organisations.
Read Paperclip Notes →