This workshop is designed to provide attendees the tools to demystify communication and the critical skills that will enable them to become effective communicators. In this highly engaging and practical workshop, we use a proven 3-step process to demonstrate how focusing on your message’s objectives and delivery will allow you to achieve specific reactions, increase interest and engagement and communicate like a leader.
This workshop is designed for managers, supervisors, sales staff, customer service personnel, and those on the front line who engage with customers and stakeholders on a day to day basis.
Attendees will learn practical strategies to deal with challenging customers, boost confidence in communicating, how to put an end to time-consuming meetings, and minimize confrontations.
The workshop will be held on March 24 and 26, 2020 from 9 am to 4 pm. The workshop is one-day only, and we offer two days so participants can select the day most convenient. The attendance fee is $175.00 and is inclusive of lunch and liquid refreshments. You can register for this workshop using the form below, send an email to firstname.lastname@example.org or call 535 5000 or 407 0155 to reserve a spot.