Services

Strategic HR Services for Caribbean Organisations

At Paperclip, we recognise that no two organisations are the same. Each leader, team, and business model brings unique challenges and opportunities. That is why we deliver strategic, people-focused HR solutions designed to strengthen systems, build capability, and support confident decision-making at every level.

Whether you engage us for a focused project or ongoing strategic support, our work is grounded in clarity, context, and a deep understanding of small-island organisational realities. We help leaders build HR functions that are compliant, modern, and aligned with long-term business goals.

our CORE SERVICES

1. HR Audits & Organisational Diagnostics

We conduct comprehensive reviews of your HR systems, documentation, processes, and structures to identify risks, gaps, and opportunities for improvement.
Deliverables include:

  • full compliance assessment
  • organisational structure and workforce analysis
  • policy and process evaluation
  • risk areas and priority actions
  • a practical, actionable roadmap

This is an excellent starting point for organisations seeking clarity and direction before making HR decisions or investments.

2. Workforce Planning & Organisation Design

We help organisations build the roles, structures, and capabilities needed for sustainable performance.
Our work includes:

  • organisation design and structure reviews
  • job descriptions and job clarity frameworks
  • role mapping and reclassification
  • workforce planning models
  • leadership alignment and capability assessment

This service strengthens internal coherence and supports future growth.

3. Compensation & Job Evaluation

We design clear, defensible, and competitive compensation structures using recognised methodologies.
We support organisations with:

  • job evaluation
  • job classification
  • salary structure development
  • compensation analysis
  • pay alignment and red-circling solutions

Our work ensures fairness, compliance, and alignment with organisational strategy.

4. HR Systems & Digital Workflow (Kaizen HR)

Modern HR requires modern tools. Kaizen HR, our custom-designed platform, streamlines the entire employee lifecycle.
Capabilities include:

  • onboarding and documentation workflows
  • automated reminders and compliance triggers
  • probation management
  • performance trackers
  • leave and attendance tools
  • digital forms and employee records

We help organisations set up and optimise their HR digital infrastructure for efficiency and transparency.

5. Performance & Capability Development

We strengthen leadership capability through practical, context-based programs.
This includes:

  • supervisor and leadership training
  • performance management frameworks
  • coaching and documentation training
  • conflict resolution practices
  • team alignment workshops

Our approach equips managers with the skills they need to lead confidently.

6. Strategic HR Advisory & Partnering

For organisations seeking deeper partnership, we provide ongoing, high-level HR advisory.
Support includes:

  • HR strategy development
  • culture and capability alignment
  • risk management and compliance guidance
  • organisational change and restructuring
  • strategic counsel for CEOs and senior leadership

We function as your strategic HR partner, offering clarity, perspective, and sound judgement.

ADDITIONAL AREAS OF SUPPORT

These services complement our core offerings and are available as part of project engagements or strategic partnerships:

• Policy Development & Compliance Frameworks

Clear, practical policies that strengthen governance and support consistent decision-making.

• Conflict Resolution & Mediation

Neutral, respectful, and structured approaches to resolving workplace issues.

• Onboarding & Offboarding Systems

Consistent, compliant processes that enhance employee experience and organisational clarity.

• Business Advisory for Nearshore & Regional Expansion

Strategic HR and organisational support for Caribbean and U.S.-based firms engaging nearshore talent, building partnerships, or expanding regionally.

If you’re ready to strengthen your organisation’s HR systems, structure, and capability, we’d be glad to support your next step, contact us.