Dealing with angry customers
If you’ve been in business very long, you’ve likely heard it all! You know, the irate customer who is going to sue you over the nineteen dollar product that they claim…
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Outsourcing = Productivity
If you’ve been online for a while, either as an internet user searching for information or a business owner, you might have come across the term ‘outsourcing.’ Outsourcing is good for…
99 tips to managing time better
Value your time. Treat time as a resource to be managed. Measure your time. Assess how much time you have to manage. Negotiate more control over your working time. Decide the…
Women in business
It can be very difficult for a woman to balance home life with that of work, which is especially true with women bosses. Even for those who have risen to the…
Reducing procrastination in 2020.
I’ve been meaning to write an article on procrastination for a week now, but I just haven’t found the time to get around to it. Now how could I have resisted…
Meeting alignment
Picture yourself entering a corporate meeting, team meeting, or business meeting. There you are sitting in the room, while someone in the “expert” or “boss” chair speaks to you or at…
Managing cash flow
Managing cash flow is every manager’s challenge, every day, every year. Those managers who keep a close eye on their daily activity and emerging industry trends can help reduce their company’s…
Better communication
Effective leaders are known for being excellent communicators. Here’s what they do. They avoid “Not.” Negative talk encourages arguments, counter-attacks, and attempts to solve your problems. It also creates a poor…
Dealing with upset customers
We all want to provide exceptional service. No one ever sets out to intentionally disappoint customers. But in the real world, things go wrong and mistakes are made. Customers will often…
How’s your self-care?
Let’s start with elementary arithmetic. A day comprises only 24 hours. On average, sleeping takes 8 hours and there are also work and family hours to be taken into account. Not…