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Women in business

February 4, 2020 / by Paperclip / Leave a Comment

It can be very difficult for a woman to balance home life with that of work, which is especially true with women bosses. Even for those who have risen to the top of the company ladder, women bosses are challenged every day. For women bosses who are single, time may not be as much at issue as …

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Dealing with upset customers

October 3, 2019 / by Paperclip / Leave a Comment

We all want to provide exceptional service. No one ever sets out to intentionally disappoint customers. But in the real world, things go wrong and mistakes are made. Customers will often judge your level of service based on how you respond to a mistake. Do it well and they'll probably forgive you …

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