Just like there are rules in the physical world, the online world has rules as well. With more people turning to social media for news and information from organizations in these times of COVID, knowing the social media rules of engagement is necessary. Here are 5 reminders for organizations who …
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Dealing with angry customers
If you’ve been in business very long, you’ve likely heard it all! You know, the irate customer who is going to sue you over the nineteen dollar product that they claim is bogus; the one that’s going to “shut your business down” because they conjure up in their minds that you might have breeched your …
Outsourcing = Productivity
If you've been online for a while, either as an internet user searching for information or a business owner, you might have come across the term 'outsourcing.' Outsourcing is good for business owners who want to become more productive and work smarter. Here are a few benefits to …